CRAVE THE CONVERSATION

Brands are built through interactions, and interactions happen in channels. Make Voice the next one on your list.

With Flippin’ good Voice automation, you’ll build brand love and free your team to play hero and architect, all while delivering serious business results.

Your vision was to build the next great brand – let’s make it a reality. Click below to schedule a quick meeting.

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THESE BRANDS GOT FLIPPED

Breakthrough brands across the board trust Flip to automate Voice. Join the party.

IMPROVE LIFETIME VALUE WHILE REDUCING SPEND

Customer service, especially over the phone, is likely the worst part of your customer experience. That’s because it’s the hardest – because it’s the only part delivered entirely manually. Anything manual at scale is a nightmare.

Think about how hard you worked for your customers’ attention and affection, and now look at how you’re treating them when they want yours. Have you ever actually tried to call your own brand? Do it.

Now imagine being there for your customers with quick resolutions 24/7. Of course they’ll love you.

Reduce Agent Call Volume

Reduce Average Handle Time (AHT)

Reduce Missed Calls

Reduce Cost Per Call

Increase CSAT, NPS & CLTV

Increase Loyalty

Increase SMS Subscribers (coming soon!)

Increase Quiz Participation (coming soon!)

ELIMINATE WISMO CALLS

How about you—oh, I don’t know—actually enjoy peak season this year with quick & easy WISMO implementation, and immediate results?

BUILT & OPTIMIZED FOR THE INDUSTRIES WE SERVE

Truth: With Flip, there is no flow building, script writing, custom integrations or paying professional services teams to do it for you. There’s a solution built by the best Voice AI talent on the planet for the calls you receive and systems you use. Less work, better results? Flip yeah.

RETAIL & E-COMMERCE

Deliver an exceptional, 24/7, flippin’ awesome experience over the phone.

Call Types: Where Is My Order (WISMO), Returns, Cancellations, Warranties, Exchanges
Features: NOAH, Call Analytics, Helpdesk Integration

Resources: Peak Season Prep: Top 10 Tech Companies To Tap Into, The Crap I’d Rather Do Instead Of Dialing Your Call Center, Automation Is The New Luxury

Integrations: We’ve got integrations ready to go for what’s already in your tech stack. That makes implementation a literal walk in the park (but with even less effort). Want to see all of our tech partners? Check out our Partner Marketplace

GROUND TRANSPORTATION

Flip your biggest customer contact channel into high gear with a category-defining solution.

Call Types: New Booking, Account Handling, Edit, Cancel, Price Quote, Outbound Reminders

Features: Driver Shortage Intelligence, Reduced No Shows, Destination Collection

Integrations: We’re integrated with the systems and apps that keep you running. Want a full list? Head on over to our Partner Marketplace

We’re venturing into other verticals soon. Check out what’s coming next:

Healthcare

Financial Services

Hospitality

QSR

WE FLIPPIN’ ♥ OUR CUSTOMERS

Together, we’re rocking the world of Voice, and nothing makes us happier. We want to help your customers fall in love with phones again.

Check out this collection of some of our joint successes.

Book A Call With One Of Our Customers

WE WANT PEOPLE TO LOVE YOUR BRAND

With Flip’s quick and easy implementation, we can get you up and running in less than 30 minutes – which means you’ll start seeing results (like actual results) by EOD. How’s that for forward momentum?

Need to hear it from someone who’s experiencing Flip’s brand-rocking results? Check out what some of our customers have to say.

READY. SET. FLIP.

Ready to improve your business performance, enhance your employee experience, and watch those KPIs soar? Flip your CX.

Click it to get that meeting scheduled.

Schedule Me