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FIRST UP

Our customers love automating Voice with Flip. Need some third-party validation? Watch this 😉

SPAMMING ZERO PODCAST

On Flip’s Spamming Zero Podcast, CEO Brian Schiff and CMO James Gilbert talk experience—good and bad—with kickass experts from across industries. Tune in weekly.

Spamming Zero loves getting to the bottom of things. Things like… what exactly do today’s Venture Capitalists think of CX? And how does it play into their decision-making when it comes to brands?

That’s why we sat down with Liza Landsman, General Partner at New Enterprise Associates (NEA) to get a first-hand perspective from one of the best VCs out there. She serves up some fantastically straightforward answers—100% BS free—just the way we like ‘em.

What’s Covered?

· Today’s CX titles and positions

· How CX metrics factor into Liza’s diligence on a business

· Automation + the human touch: a cost cutting combo

· Today’s renewed focus on CX & customer expectations

· The value of journey mapping

· Liza’s take on brand and brand value

· And more

Ready for more fantastic Spamming Zero conversations ahead? Listen, rate, and subscribe onCasted,Apple Podcast, orGoogle podcasts.