AI’s evolution is set to warp speed these days, with piles of possibilities for transforming customer service. The trick? Keeping all those AI trends balanced with the timeless power of the human touch. 

It’s something Maciek Ciolek, CPTO and Co-Founder of Zowie, has some incredible insights around. And he graciously shares them – this week, on Flip CX’s Spamming Zero Podcast. 

What’s Covered?

• Maciek’s Take on E-Comm’s Growth and Transformation
• AI’s Potential in Personalized Shopping
• Human Touch: Irreplaceable in E-commerce
• The Role of AI Beyond Customer Service
• The Declining Relevance of FAQs
• The Power of Self-Learning
• And more 

Ready for more fantastic Spamming Zero conversations ahead? Listen, rate, and subscribe on YouTube,  Casted, Apple Podcast, or Google podcasts.