SKIP THE SALES CALL
Want to see how the product works without hopping on a call with a sales rep? We got you. See it all right here.
HOW IT WORKS
It’s pretty simple. When your customers call you, they’ll be instantly greeted by Flip. We’ll speak with them and figure out the situation, then either help them directly or pass it off to your team when that makes more sense.
PRICING THAT MAKES YOU SAY FLIP YEAH
Now this is different – $0 upfront, zero team training required, free for 14 days, and results on day 1. You know what you pay every time a customer calls and how you perform. Here is what you pay us, but only on calls we handle successfully:
eCommerce & Retail
Want to see how much you’d save? Fill in the deets. See your savings*.
*Assumes an average cost per call of $5 and a cost of $1.50 per automated call with Flip.
Want even lower pricing? 25% of our clients choose a 1-3 year commitment to secure it. Let’s talk.
AUTOMATION FOR 100+ SUPPORT TOPICS
Flip answers your callers on the first ring, and gives them quick resolution to the 100+ most common topics.
- No ‘press 1 for x’ and endless loops – this is cutting edge Voice AI that is smart, helpful, and fun.
- Simple settings to choose what we automate and what we send to your agents.
- Constant improvement. Plus, never build a call flow or pay crazy professional services fees again.
Customers want you on evenings and weekends, when you’re not there. We have a solution for that.
- Self-serve for callers with simple requests.
- Complex calls are transferred to 24/7 live chat.
- Flip takes detailed voicemail transcriptions.
RICH ANALYTICS & INTELLIGENT ROUTING
If a picture tells a thousand words, a conversation is a thousand pictures. Get supercharged call routing with personalization at scale, and detailed visibility into what your customers call about.
- Flip forwards to queues or agents based on intent, and passes along to your agents any details we’ve collected.
- You’ll see caller intents, and access all recordings.
- And view automation and its impact.
NEXT BEST ACTION (Coming Soon!)
At the end of successful calls, we help customers take the next step with your brand. You were there for them, and they’ll love you more for it.
- Subscribe customer to SMS or email list.
- Have them complete your brand quiz.
- Collect a review for a previous transaction & have them download your app.
PRE-INTEGRATED WITH YOUR STACK
Your tech is only as valuable as the data it has access to. We’re integrated with your stack, including more coming soon like returns and loyalty platforms.
- OMS/dispatch system: Identify and take action on customer accounts and orders.
- Phone system: Easy forwarding to and from Flip.
- Helpdesk: Understand contact journey and maintain single source of truth.
READY TO GET STARTED?
Talk about no-risk… Try us free for 14 days – no set-up fee. And it takes just 30 minutes to get you up and running so you can see results by EOD.
Get it, friend.