LOW EFFORT, HIGH IMPACT
This isn’t your typical IVR and how it works is pretty simple. When your customers call you, they’ll be instantly greeted by Flip. We’ll speak with them and figure out the situation. If we can resolve their request, then we will. If we can’t, we’ll pass the call to your team. We automate the simple calls so your team can focus on the more complex ones.
WHAT ELSE CAN FLIP DO?
Delivering a fast response to your customers when they call in is just the tip of the iceburg. Check out what else we’ve got up our sleeves.
Our engineers know their stuff. One of them wrote this academic paper about the nitty gritty technical details of how Flip CX works, and we thought it was rad so here it is in prime real estate on our website. If that’s your jam, click the button to download it.