The Flip or Flop Show
Come laugh and learn with us as we meet and get to know some of the amazing founders and leaders driving innovation in eCommerce.
Flip x Caraway Home: How The Cookware Brand Automated 95% of Their Calls With Voice AI
In this first episode of Flip Or Flop, Nancy Gurd from Caraway Home takes Flip's Kristina Keene to Joe's Pizza in Brooklyn. There, they talk about how Caraway Home got started with Flip, the results they've seen (hello 95% automation rate!), and what Nancy's experience was like at brands that didn't have Flip's call automation during peak season. Watch to hear these two talk about CX, and rate Joe's Pizza's classic slices.
Flip x Caraway Home: How The Cookware Brand Automated 95% of Their Calls With Voice AI
In this first episode of Flip Or Flop, Nancy Gurd from Caraway Home takes Flip's Kristina Keene to Joe's Pizza in Brooklyn. There, they talk about how Caraway Home got started with Flip, the results they've seen (hello 95% automation rate!), and what Nancy's experience was like at brands that didn't have Flip's call automation during peak season. Watch to hear these two talk about CX, and rate Joe's Pizza's classic slices.