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Flip Your Phone Support With Voice AI

Automate support calls. Improve customer experience. Drive growth.

Automating 1.5 million+ calls every week for global eCommerce and transportation brands:

Happier customers. Happier agents. Happier bottom line.

bye, bye bad iVR. hello, voice automation

Flip gives your customers a modern, “Alexa”-like voice AI experience when they call. Smart, helpful, and fun – entirely unrecognizable from that stoneage IVR. Offering your callers rapid resolution, and your agents the time to focus on high value & complex calls.

Instant Resolutions

Automate The Routine Calls + Handoff To Agents

Give Your Agents Time To Thrive

Hi! Can you help?

Hi, thanks for calling The Flip Shop. How can I help?

I hear you’d like to place a new order. Let’s get started!

No engineering help, or crazy budget allocations required.

Built for Retail eCommerce & Transportation Brands

AI and Automation doesn’t have to be scary — say goodbye to the flow builder interface you’re used to when setting up chatbots and IVRs. Say goodbye to massive professional services fees or internal teams. Say goodbye to constant failures and maintenance.

There’s a new interface for managing AI experiences — where the AI is already trained for your industry, “flows” are built for your common calls, and integrations in your entire tech stack exist natively. So you can launch and win fast.


how brands like yours have turned voice into a performance channel

Quality automation solves agent overload, gives your callers instant resolutions, and improves your bottom line. But that’s just the beginning.

Check out how our customers have won with Flip.

“At the end of the day your revenue is your bottom line. So if you’re getting impact there—beyond just the simple WISMOs and Returns and and other easy questions to automate —then it makes AI automation a no brainer. And when it comes to the voice channel, Flip is the one.”

Breanna Moreno, VP of CX, True Classic

Your AI journey starts here

Curious How Voice AI Will Help Your Contact Center? Dip A Toe In With Listen Mode

With Flip, you’re not looking at huge contracts and massive time investments. To prove that, you can start free with Listen Mode.

No interruption to caller or agent, you get the data you need to start your Voice AI journey informed, and we’ll get you set up in just 30 minutes.

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