THE FUTURE IS VOICE
Give your customers an Alexa-like Voice experience when they call. Because you both deserve better than your clunky old IVR.
Automating 1 Million+ calls every week for leading brands in commerce & transportation:
YOUR CUSTOMERS WANT TO CALL YOU. MAKE IT EASY ON THEM.
You work so hard to get their attention… and then avoid them when they want yours. If you’re hiding your phone number – you need Flip CX. If your churn rate is high and your agents are drowning in routine calls – you need Flip CX. If you want to drive LTV – you need Flip CX.
How it works is pretty simple. Your customer calls, Flip CX answers with their information at the ready. If we can resolve their issue, your customer gets their answer without delay. And if we can’t, we instantly route the call to one of your agents. Simple.
Want to hear what your customers would with Flip CX? Click to get a taste for how Flip handles some of the most common call types.
LET’S MAKE IT STUPID SIMPLE
It has never been easier to automate. Here’s how.
100+ Intents Pre-Scripted
We’ve got script templates for more than 100 of the most common call types our customers receive. Let’s adjust them to fit your brand and get you automating.
Butt Kicking Pricing Model
You only pay for the calls Flip successfully automates. If we have to transfer a caller to one of your agents - you don’t pay us. No implementation fees. No hidden stuff.
Wicked Fast Set Up
We can get you started with your first intent in 30 minutes, and fully automating in a day. Unless you’re a giant enterprise brand in which case it might take us a weekend.
Look at all these pre-built integrations…
WHAT THE FLIP IS VOICE?!
Let’s get into it. This video will tell you all about Voice and might even make you giggle. And oh yeah, there may or may not be a flamethrower in it. You should probably, definitely watch.
HOW FLIP WORKS
We’ll be the best agent you’ve ever hired. Pinky promise.
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THERE WHEN THEY CALL
No matter when your customers call, Flip is there with all their details and ready to help answer their questions. 24/7/365, Flip don’t quit – and your customers will thank you for it.
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TRUE TO YOUR BRAND
We’ve got pre-scripted templates for 100+ intents ready for you to inject your brand into so that when customers call – they know they’re getting you.
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MAKE YOUR AGENTS HEROES
Let’s be real, your agents are already superheroes. But when Flip can’t automate and needs to transfer a customer to an agent, we pass them through along with every bit of information we’ve gotten about their problem. That way, your agents know it all before they even say “hello.” It’s like telepathy, kinda.
We are thrilled to announce the 1st ever Back To The Customer (B2C) Awards!
Created to celebrate extraordinary CX Leaders, Frontline MVPs, and Brands in E-Comm & DTC – we’re shining a light and spreading the word.
So, who will you nominate?
GIVE THEM VOICE
Automating your call center with Flip is better for your customers, for your agents, for your bottom line – and for you.
Ready to see Flip in action? Let’s get you signed up for your personalized discovery call.
OR CONSUME SOME KICKASS CONTENT
Not ready yet? We get it. Take a gander at our latest content to learn more about who we are and what we do.
There is so much more where that came from. Feel like bingeing content?