VOICE AI IS THE FUTURE OF CX
Give your customers an Alexa-like Voice experience when they call. Because you both deserve better than your clunky old IVR.
Answer every call immediately 24/7/365? Sounds impossible…if you’re relying on an agent to answer all of them. But this is 2023 and we live in a world of Alexa and ChatGPT where amazing AI can help customers with infinite scalability while truly delivering an amazing experience.
Flip is integrated with your phone system so all calls are immediately answered by our voice assistant. Then we’re integrated with your backend APIs to understand who’s calling and to complete whatever it is they’re calling about. All without needing an agent. If a caller ever prefers to speak with an agent, all they need to do is ask and we route accordingly
Want to hear what your customers would with Flip CX? Click to get a taste for how Flip handles some of the most common call topics
It has never been easier to automate. Here’s how.
Let’s get into it. This video will tell you all about Voice and might even make you giggle. And oh yeah, there may or may not be a flamethrower in it. You should probably, definitely watch.
We’ll be the best agent you’ve ever hired. Pinky promise.
No matter when your customers call, Flip is there with all their details and ready to help answer their questions. 24/7/365, Flip don’t quit – and your customers will thank you for it.
We’ve got pre-scripted templates for 100+ intents ready for you to inject your brand into so that when customers call – they know they’re getting you.
Let’s be real, your agents are already superheroes. But when Flip can’t automate and needs to transfer a customer to an agent, we pass them through along with every bit of information we’ve gotten about their problem. That way, your agents know it all before they even say “hello.” It’s like telepathy, kinda.
Automating your call center with Flip is better for your customers, for your agents, for your bottom line – and for you.
Ready to see Flip in action? Let’s get you signed up for your personalized discovery call.
Not ready yet? We get it. Take a gander at our latest content to learn more about who we are and what we do.
AI’s evolution is set to warp speed these days, with piles of possibilities for transforming customer service. The trick? Keeping all those AI trends balanced with the timeless power of the human touch.