September 20, 2023 Weekly Release Notes: Holy MMS Resolution, Batman Product Releases We know you love your customers and your agents, which is why we’re all about helping you save them both time and energy. Say, for example, when it comes to managing subscriptions or dealing with lost or damaged items. Enter Flip’s latest product updates. August 28, 2023 August Product Release: 50% Call Automation & Automated Retention Saves Product Releases Across Flip's commerce/retail customer base, average automation is now 50% for the first time 🥳 And brands like True Classic Tees, Princess Polly, and Madison Reed have been able to achieve these results just days after launching this summer. July 18, 2023 July Product Release: Kill The Flow-Builder Product Releases Automating doesn't have to mean dealing with a maddening flow-builder, and endless lines of code. See our latest updates here. May 22, 2023 May Product Release: Hello LLMs, SMS, & Then Some Product Releases We've made some pretty exciting updates this month. Read through to get all the juicy details. March 22, 2023 March Product Release: Your Brand, Your Voice Announcements,Blog,Product Releases As businesses look for ways to streamline operations and cut costs, the hunt is on for the most effective technology solutions. Enter Voice AI. Gartner projects one in 10 agent interactions will be automated by 2026 - creating a call center where agents are more efficient and effective, and improving customer experience. February 15, 2023 February Product Release: Powerful Analytics Announcements,Blog,Product Releases As businesses look for ways to streamline operations and cut costs, the hunt is on for the most effective technology solutions. Enter Voice AI. Gartner projects one in 10 agent interactions will be automated by 2026 - creating a call center where agents are more efficient and effective, and improving customer experience. November 23, 2022 Context-Aware Conversations, Powered By Flip CX Announcements,Product Releases There’s power in personalization. Here at Flip, we’ve got some great new product updates that will help you better offer it in your customer service experience. Read on to learn all about it.
