Flip the Script. Join Us.
Unleash your creativity in an inclusive and fun environment where your authentic self is celebrated, and your innovative ideas can make a real-world impact.
Join our crew!
FEELING THE VIBE? JOIN US
Here at Flip, we’re all about making a positive impact on the world – for real. And we celebrate the unconventional.
We believe that, when employees feel free to be their most authentic selves—when respect is at the heart of all interactions—the very best energy, ideas, and results naturally follow. Oh, and if it’s not fun, forget it!
Global Reach – We’re International!
Our customers span the globe, and so do our offices. Team Flip works from offices in New York City, Los Angeles, and the UK. Take your pick of our open working spaces and get ready to enjoy Flip’s high-energy culture in your day-to-day. LET’S FLIPPIN GO.
Fun committee
Between our three offices, we still love hanging with our colleagues! That means social events throughout the year: trivia competitions, team lunches, holiday celebrations, and more. And—if you’re up for sharing your 5 to 9 self—we love to celebrate your successes outside of work as well.
High performance culture
Building a startup is a thrill and a grind. We’re lean and growing fast because our team is insanely talented & motivated – no task is too small for your title, we are constantly learning and evolving, and we always deliver for our customers.
Generous Policies
We don’t mess around when it comes to R&R! We observe all 10 federal holidays and have 2 additional company-wide holidays: a 1-week winter shutdown and a half-week summer shutdown. Further, we offer competitive compensation and equity for every employee, as well as 401k, health, dental, and vision plans.
Dial In
Speed: Move swiftly and have a bias for taking action.
Go All In: Do the best work of your career.
Focus: Drill down, cut through ambiguity, and make decisions from first principles.
Answer the Call
Embrace the Challenge, have fun, and enjoy the journey.
Disagree & Commit.
Potency, not repetition, will get you better outcomes.
Don’t Hang Up
No task is too small or beneath you.
Take Ownership: of your scope and be curious to strive for more.
Care Deeply For The Customer: every customer is treated like our first (same care) and only customer (same attention).
WE’LL LET OUR ROCKSTAR EMPLOYEES TAKE THE MIC HERE…
WHAT’S IT LIKE TO WORK AT FLIP?
JOIN THE FLIP TEAM!
WANNA FLIP IT WITH US?
Here are our current open roles. Click on through to apply!
Enterprise Customer Success
We’re looking for an Enterprise Customer Success Lead who can come in as an IC and within a few months scale this team to the next level while upholding our ruthlessly customer-first culture.
Los Angeles - Playa Vista
This is about leading from the front. You’ll be hands-on with customers, coaching and elevating the team, and driving real business impact. The bar for this role is extremely high because our customers expect the best, and our team delivers nothing less.
CX Data Analyst, Healthcare
The goal is to automate as many calls as we can and notice trends before they become a pattern.
NYC
Support incoming and current brands by identifying trends across their call data, and work closely alongside our CSMs to suggest improvements to optimize the call experience for our customers.
Software Engineer
We are looking for a few great product engineers (backend software engineers that love building products) to join us in creating the next generation of our over-the-phone voice assistant.
NYC
At Flip, you'll create user experiences, features, and oversee whole segments of the Flip assistant. You'll also get into the data, listen to our customers, and help shape the direction of the product. We have a few excellent senior engineers already on the team, one of which will become your direct mentor.