Flip the Script. Join Us.
Unleash your creativity in an inclusive and fun environment where your authentic self is celebrated, and your innovative ideas can make a real-world impact.
Join our crew!
FEELING THE VIBE? JOIN US
Here at Flip, we’re all about making a positive impact on the world – for real. And we celebrate the unconventional.
We believe that, when employees feel free to be their most authentic selves—when respect is at the heart of all interactions—the very best energy, ideas, and results naturally follow. Oh, and if it’s not fun, forget it!
Global Reach – We’re International!
Our customers span the globe, and so do our offices. Team Flip works from offices in New York City, Los Angeles, and the UK. Take your pick of our open working spaces and get ready to enjoy Flip’s high-energy culture in your day-to-day. LET’S FLIPPIN GO.
Fun committee
Between our three offices, we still love hanging with our colleagues! That means social events throughout the year: trivia competitions, team lunches, holiday celebrations, and more. And—if you’re up for sharing your 5 to 9 self—we love to celebrate your successes outside of work as well.
High performance culture
Building a startup is a thrill and a grind. We’re lean and growing fast because our team is insanely talented & motivated – no task is too small for your title, we are constantly learning and evolving, and we always deliver for our customers.
Generous Policies
We don’t mess around when it comes to R&R! We observe all 10 federal holidays and have 2 additional company-wide holidays: a 1-week winter shutdown and a half-week summer shutdown. Further, we offer competitive compensation and equity for every employee, as well as 401k, health, dental, and vision plans.
Dial In
Speed: Move swiftly and have a bias for taking action.
Go All In: Do the best work of your career.
Focus: Drill down, cut through ambiguity, and make decisions from first principles.
Answer the Call
Embrace the Challenge, have fun, and enjoy the journey.
Disagree & Commit.
Potency, not repetition, will get you better outcomes.
Don’t Hang Up
No task is too small or beneath you.
Take Ownership: of your scope and be curious to strive for more.
Care Deeply For The Customer: every customer is treated like our first (same care) and only customer (same attention).
WE’LL LET OUR ROCKSTAR EMPLOYEES TAKE THE MIC HERE…
WHAT’S IT LIKE TO WORK AT FLIP?
JOIN THE FLIP TEAM!
WANNA FLIP IT WITH US?
Here are a current open roles. Click on through to apply!
Don’t see a role that’s right for you but want to get on our radar anyway? Email your resume and a cover letter to miles@flipcx.com.
Account Executive
Love selling a killer product? We are looking for a new AE to join our team...
LA or NYC
In this role, you'll be selling ever-important early adopters of the Flip product, managed directly by our Co-Founder & CRO Sam, and working collaboratively with the leadership/CS/product/engineering teams. Our customers are retail brands, and we sell an AI customer service product -- it's your job to represent our brand such that they trust us to represent theirs.
Customer Success Manager
We are looking for a few customer success managers to join us. As a CSM you represent the brand at the most critical moment in the customer journey, leading the product implementation, and then own the relationship thereafter.
Los Angeles, CA
Our philosophy on growth – Be the most impactful product in our customers’ tech stack, their favorite vendor to work with, and give them a microphone to share their story in the community.
Backend Product Engineer
We are looking for a few great product engineers (backend software engineers that love building products) to join us in creating the next generation of our over-the-phone voice assistant.
LA or NYC
At Flip, you'll create user experiences, features, and oversee whole segments of the Flip assistant. You'll also get into the data, listen to our customers, and help shape the direction of the product. We have a few excellent senior engineers already on the team, one of which will become your direct mentor!