Digital Events
Who doesn’t love a digital event? We sure do here at Flip. You’ll find our latest recordings below. And yes, we used to call them “webinars,” but the times they are a changin’ and we are INTO IT.
Bigger Than ChatGPT: How Generative AI Will Transform E-Comm CX
HiOperator, Justuno, and Zowie joined Flip Co-Founder and CTO Jacob Cooper to talk all things Generative AI and how e-comm brands can make it work best for them to benefit their CX.
AI Unchained: Radical Reinvention of CX in the GPT Era
How can you capitalize on advances in AI to improve customer care and reduce costs in retail and e-commerce? That’s just what Flip CX cofounder and CRO Sam Krut discussed with CX Effect‘s Andrew Pryfogle.
Customer Experience Strategies For The LTV ERA
UNTUCKit‘s Mike Vroom, Jeff Reekers formerly at Aircall, Kustomer’s Vikas Bhambri, and Flip’s own Brian Schiff discuss how UNTUCKit drives LTV, how to leverage data to operationalize LTV, and why Voice and Voice Automation should be a part of your plan.
AI+BPO Webinar: What Your Brand Is Risking By Not Leveraging Both Now
OP360’s Michael O’Neil, Thankful’s Reyna Juan, and Flip CX CRO Sam Krut talk about how brands can strategically scale their operations without scaling up their costs.
Big Flippin’ Reveal
Watch the replay of our Big Flippin’ Reveal where CEO Brian Schiff announced some major product updates, the launch of the first-ever Voice Automation Ecosystem, and last but not least… unveiled our rebrand from Red Route to Flip CX. This is a must-watch event.
Flip Your CX & EX For A Competitive Advantage In The Recession
CX Expert Jeannie Walters joins CEO Brian Schiff to discuss why customer experience and employee experience should be your business’ first line of defense when times get tight.
The Modern CX Tech Stack
How Brooklinen and Flip CX—formerly RedRoute—deliver better customer experiences through call automation.