VOICE AI IS THE FUTURE OF CX

Give your customers an Alexa-like Voice experience when they call. Because you both deserve better than your clunky old IVR.

Automating 1 Million+ calls every week for leading brands in commerce & transportation:

WHEN YOUR CUSTOMERS CALL YOU, MAKE IT EASY ON THEM

Answer every call immediately 24/7/365? Sounds impossible…if you’re relying on an agent to answer all of them. But this is 2023 and we live in a world of Alexa and ChatGPT where amazing AI can help customers with infinite scalability while truly delivering an amazing experience.

Flip is integrated with your phone system so all calls are immediately answered by our voice assistant. Then we’re integrated with your backend APIs to understand who’s calling and to complete whatever it is they’re calling about. All without needing an agent. If a caller ever prefers to speak with an agent, all they need to do is ask and we route accordingly.

CUSTOMER

FLIP

FLIP AUTOMATES

SUPPORT AGENT

LET’S MAKE IT STUPID SIMPLE

It has never been easier to automate. Here’s how.

100+ Intents Pre-Scripted

We’ve got script templates for more than 100 of the most common call types our customers receive. Let’s adjust them to fit your brand and get you automating.

Butt Kicking Pricing Model

You only pay for the calls Flip successfully automates. If we have to transfer a caller to one of your agents - you don’t pay us. No implementation fees. No hidden stuff.

Wicked Fast Set Up

We can get you started with your first intent in 30 minutes, and fully automating in a day. Unless you’re a giant enterprise brand in which case it might take us a weekend.

Results On Day 1

Like really. You’ll see reduced call volume, improvement in hold times, a drop in missed calls, AHT, cost per call, CSAT, NPS, CLTV… We’ve run out of acronyms.

80+ Pre-Built Integrations

We’re connected into the OMS, Helpdesk, Dispatch System, etc., that you’re already using. That means integration takes no time at all.

Learn More

Look at all these pre-built integrations…

WHAT THE FLIP IS VOICE?!

Let’s get into it. This video will tell you all about Voice and might even make you giggle. And oh yeah, there may or may not be a flamethrower in it. You should probably, definitely watch.

HOW FLIP WORKS

We’ll be the best agent you’ve ever hired. Pinky promise.

THERE WHEN THEY CALL

No matter when your customers call, Flip is there with all their details and ready to help answer their questions. 24/7/365, Flip don’t quit – and your customers will thank you for it.

TRUE TO YOUR BRAND

We’ve got pre-scripted templates for 100+ intents ready for you to inject your brand into so that when customers call – they know they’re getting you.

MAKE YOUR AGENTS HEROES

Let’s be real, your agents are already superheroes. But when Flip can’t automate and needs to transfer a customer to an agent, we pass them through along with every bit of information we’ve gotten about their problem. That way, your agents know it all before they even say “hello.” It’s like telepathy, kinda.