A few new kickass features to help you handle delivered item issues, and subscriptions. Tis the season for a flood of phone calls – Flip can help.
It’s going to be WISMO & Returns calls city these next weeks. Flip is set, ready, and raring to help simplify the whole process for your agents and your customers—while adding some sparkle—with 4 new updates.
It’s almost turkey time, y’all! And, no doubt you’re already fielding a flood of peak season requests in your contact center. This week’s Flip updates offer you options designed to improve every interaction.
Truth: Fraud Prevention & Compliance aren’t generally considered the sexiest of subjects. BUT, they do offer some serious peace of mind. It’s something we take seriously around here. Always have. Which is why this week’s product release is dedicated to sharing more about precisely what protection we offer.
Your spine-chilling sugar rush is wearing off, and you know what that means… Black Friday and Cyber Monday are almost here. These latest updates will put your brand in good shape before things get crazy.
Temps are down, and peak season pressure is up. If you’re in eCommerce, we know you’re already feeling it. And, the weeks ahead are sure to bring even more ho-ho-holy call volume craziness. Which is why this week’s Flip product updates offer more simple solutions.
Is that the rattle of ghostly chains? The jingle jangle of sleigh bells? Nope, just the phone ringing. Again. For those in eCommerce, the “most wonderful time of the year” is also the most challenging time of the year – with crazy call volume, and sky-high expectations all around. This week’s product updates make it that much easier to manage the hordes of holiday requests.
Welcome to Flip’s 4th round of weekly updates! This week is all about offering better options for your subscription customers, and for the awesome agents who help to keep them happy.
Flip is designed to work with your helpdesk to offer more seamless workflows, and this week’s updates are taking that to the next level.
September is wrapping up, spooky season is here, and we’re digging the idea of change – as we dive into week #2 of releasing our weekly product updates here at Flip.