May Product Release: Hello LLMs, SMS, & Then Some
We’ve made some pretty exciting updates this month. Read through to get all the juicy details.
March Product Release: Your Brand, Your Voice
As businesses look for ways to streamline operations and cut costs, the hunt is on for the most effective technology solutions. Enter Voice AI. Gartner projects one in 10 agent interactions will be automated by 2026 – creating a call center where agents are more efficient and effective, and improving customer experience.
February Product Release: Powerful Analytics
As businesses look for ways to streamline operations and cut costs, the hunt is on for the most effective technology solutions. Enter Voice AI. Gartner projects one in 10 agent interactions will be automated by 2026 – creating a call center where agents are more efficient and effective, and improving customer experience.
Context-Aware Conversations, Powered By Flip CX
There’s power in personalization. Here at Flip, we’ve got some great new product updates that will help you better offer it in your customer service experience. Read on to learn all about it.
